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Home > Privacy Policy

Privacy Policy

We are Test Well, located at Suzhou city, China , operating the website https://www.testwelle.com (hereinafter referred to as "Website").
This Privacy Policy explains how we collect, use, store, protect and disclose your personal information when you visit our Website, place an order, register an account or contact us for customer service.
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

We may collect the following types of personal information from you:
  • Personal identification information: your name, email address, phone number, shipping address, billing address.
  • Order information: product purchase records, order amount, payment records, delivery information.
  • Website usage information: IP address, browser type, device information, access time, browsing pages, search keywords.
  • Message content: consultation messages, feedback and comments you send to us.

2. How We Use Your Information

We use your personal information for the following purposes:
  • To process and complete your orders, arrange delivery and after-sales service.
  • To reply to your inquiries, customer support and technical assistance.
  • To send order notifications, shipping updates and service reminders.
  • To improve our website function, product quality and user experience.
  • To prevent fraudulent transactions, protect website and user security.
  • To send promotional emails, new product updates and discount information (you can unsubscribe at any time).

3. Information Protection & Security

We adopt reasonable technical and management measures to protect your personal data from unauthorized access, disclosure, modification or loss.
We do not store your complete credit card payment information on our website. All payment transactions are processed by secure third-party payment channels.

4. Sharing Your Information

We will not sell, rent or trade your personal information to any third parties for commercial purposes.
We may only share your information in the following situations:
  • With logistics and delivery companies to complete shipping and delivery.
  • With secure payment providers to complete payment processing.
  • Required by local law, regulation or legal procedure.
  • To protect our legitimate rights, property and website security.

5. Cookies

Our Website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic and optimize page display.
You can disable cookies through your browser settings, but this may affect some functions of our website.

6. Your Rights

You have the right to:
  • Access, check and update your personal information.
  • Request us to delete your personal data.
  • Unsubscribe from our marketing emails at any time.
  • Contact us if you have any questions about your privacy data.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy policy and content of those external sites. Please check their privacy policy separately.

8. Policy Update

We reserve the right to update this Privacy Policy at any time. Changes will take effect once published on the website. It is your responsibility to check this page regularly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: sales@testwelle.com
Company Address: KunShan city, Sunzhou City, Jiangsu Province, China.
Website: https://www.testwelle.com